Shipping Policy
Everything you need to know about our shipping process, rates, and timelines.
01Order Processing
All orders are shipped only after **full payment confirmation**. Once your payment is verified, our team begins the meticulous process of preparing your custom engraved pieces for shipment.
02Shipping Rates
Domestic (USA)
Free Shipping
On most orders over $150 USD
Standard Shipping
Calculated at Checkout
For all orders under $150 USD
03Delivery Timeframes
While we strive to get your items to you as quickly as possible, custom engraving takes time. Once your item is finished and shipped, typical delivery windows are:
04Tracking & Damage
A tracking number will be provided via email once the order is shipped.
Important Notice on DamageItems damaged during shipping must be reported within **7 days of delivery**. Please include clear photographs of the damaged items and the original packaging to facilitate a claim.
General Terms
Shipping fees are non-refundable unless items are damaged or defective upon arrival.
Please note that orders cannot be canceled once production has begun, as each piece is precision-crafted to order.
